Return Policy

RETURN POLICY

We understand that not every purchase will be flawless. Despite our best efforts, there may be occasions where items don't meet expectations upon arrival. Hence, we extend a 30-day return policy to accommodate such instances.

Unopened Items

Unopened and unused items can be returned within 30 days, unless other things mentioned on the product details page. The packaging must remain in its original condition as received.

Opened Items

Opened items are not elligible for returns. this includes:

• Items have been opened or removed from their orignal packaging
• Items showingvisible signs of package opening 
• Cases that have been opened and are no longer in their factory-sealed

Damaged and Defective Items

Any defective item or item damaged in transit can be exchanged for a replacement of the same item (or a replacement part depending on the issue), if you send us the request within 30 days of receiving your order. If the item is no longer available, we will be happy to issue a refund.

We may request that you e-mail a picture of your broken or defective item to help us determine what exactly is wrong and if a replacement part would be helpful.

The following issues do not qualify as a defective product:

• Minor cosmetic paint issues
• Package condition

How to Return an Item

Please contact Customer Service to receive authorization for your return so that the item(s) can be accepted. Any returns without authorization will be delayed and possibly not be eligible for a refund. Customer service may be reached by:

• Email: godaimis@126.com

Return Shipping

If the return is due to our error or a damaged or defective product, we will issue store credit for what it would reasonably cost to ship the item back to us using a cost-efficient method. You will be responsible for shipping the item(s) back and paying for the actual shipping fees.

If the return is for any other reason, we will not pay for the return shipping fees and you will be responsible for all shipping costs without reimbursement. We are not responsible for any lost or damaged packages returned to us.

How to Prepare Your Item for Return Shipping

Please ensure the item is securely packaged in an appropriately sized shipping box with bubble wrap or other protective filling. Avoid affixing the shipping label directly onto the item, as this may result in a partial or no refund. If the item sustains damage during transit or arrives in a condition less than its original state due to inadequate packaging, your refund may be reduced.

Refunds

Refunds for returns are processed once we've received and verified the product. They are issued in the original payment method. If that's not possible, we'll provide store credit. You can check your refund status by logging into your account. Please be aware that there may be a delay before the refunded amount appears in your account after processing:

• Credit Cards: Typically 3-5 business days
• PayPal: Depends on your PayPal original source of payment. PayPal states up to 30 days.
• Store credit: Available immediately

Refused and Undeliverable Shipments

If you decline a shipment, we'll handle it as a return, and any return costs will be deducted from the refund. If a shipment is returned to us as undeliverable due to an error on your end (like an incorrect address or not being available), we'll reach out to you to arrange for the package to be resent. Any costs associated with the return and reshipping must be paid before we resend the package.

Restocking Fees

We typically do not assess restocking fees but reserve the right to do so in some situations:

• Returned shipment contains missing, damaged, or opened items
• Merchandise inspected by Customs
• The return was received after the 30 day return window

Our Customer Service team will contact you with any general concerns prior to issuing a refund.